ProductionParty Help
If you can’t find the answer below, please contact us on
- Q: How do I get a video made?
- Q: I’m not sure what sort of video I want?
- Q: How do I get a quote for a custom video?
- Q: What’s the difference between Custom Production and Video Packages?
- Q: How do I estimate the budget for my video?
- Q: Who produces my video?
- Q: How do I pay my producer for their work?
- Q: Are there any additional fees?
- Q: How long does it take?
- Q: Is my project private?
- Q: What are the steps in producing a video?
- Q: What if I don’t like my video?
Answer
- How do I get a video made?
-
Fill out the form on the ProductionParty homepage with your requirements and our ProductionParty experts will get right back to you.
If you want a quote or need to talk to an expert:
- Call us on 1300 394 430
- Email us:
- I’m not sure what sort of video I want?
-
That’s okay, we can help you work that out. Choose one of our video packages that start from $199. Check out our list of video categories, email or call us to get advice from an expert on web video.
- How do I get a quote for a custom video?
-
Contact us by calling 1300 394 430, together we put together your brief, understand your budget and pitch it out to our community of video professionals. We then present you with a number of quotes from the videographers that are most suited to your project.
Once you've received the quotes for your briefs there is no obligation to continue with your video project. A A$49.95 non-refundable deposit is required to ensure that our platform is utilised by serious clients. This amount is deducted from your final production payment.
- What’s the difference between Custom Production and Video Packages?
-
A Custom Video is tailored to your personal needs, and covers all types of video production such as animation, product video demos, how to videos and showreels. The budget will vary depending on your requirements.
See some examples of Custom Video Production here.A Video Package is a pre-designed service plan with a set price, you know exactly what you get for an upfront price.
See our Video Packages.If you’re not sure, just give us a call on 1300 394 430 and we can help you figure it out.
- How do I estimate the budget for my video?
-
If you choose a Video Package the price of the video will be fixed. Make sure you check to see what’s included in each package to make sure that it meets your needs.
If you choose a Custom Video your budget can be as big or small as you like. We can work with you to come up with a realistic budget for the type of video you want.
- Who produces my video?
-
You choose. ProductionParty is Australia's largest video marketplace. We will match your project with a range of professional videographers. Our database is made up of hundreds of video professionals both locally and internationally - you choose the video specialist that provides you with the best value.
- How do I pay my producer for their work?
-
ProductionParty helps safely facilitate payments to our producers worldwide. We hold your payment in escrow before the producer begins on your project, and release payment when we receive approval from you. You can pay your producers by using any of the following options:
ProductionParty Account: Australian clients can pay with their Credit Card over the phone
PayPal: Employers who have a PayPal account can use PayPal to fund payments through ProductionParty.
- Are there any additional fees?
-
Our A$49.95 listing fee is payed as a deposit and put towards your video (if you decide to create one), to ensure that our staff are focussed on working with serious clients.
The cost of using ProductionParty is already built in to the cost of any work you do, so there are no hidden fees or extra overhead costs.
- How long does it take?
-
This depends on the length of the production, the number of reviews/changes to the edit and the complexity of the video. From our experience the process of production for the Small Business Profile can take from 2 to 6 weeks (end-to-end).
- Is my project private?
-
Your brief will only be viewable by our vetted producers.
- What are the steps in producing a video?
-
As a rule:
- Scripting
- Style framing
- Story board
- Shooting/animation
- Editing/Post-Production
- Voice over/music SFX
- What if I don’t like my video?
-
If you aren’t happy with your video, speak to us and we’ll work with you any way we can to provide a solution.
In the event that a workable solution cannot be achieved (during production), ProductionParty will attempt to recover any unspent funds from the producer/production company, proportional to the stage of development, and refund any recovered funds to you.
You can find out more about our Dispute Resolution Services in our Terms and Conditions, here.
- Q: Why should I join?
- Q: Can I see the briefs without joining up?
- Q: What do I need to do to join?
- Q: How do I pitch?
- Q: Can other producers see my pitch?
- Q: How do I get paid?
- Q: The client doesn't like the video/doesn't want to pay. What should I do?
- Q: What videos can I upload to my Producer Profile?
- Q: I'm having trouble uploading my videos to my Producer Profile
Answer
- Why should I join?
-
We give you access to the best briefs from around the world, the chance to build your reel and earn real money working with the best brands and companies.
Upload your reel to our site and get it seen by thousands of potential clients.
Bid for real paying jobs, and if you're successful, start shooting tomorrow.
Why waste time knocking on doors trying to get in to see clients? We eliminate the agencies and middlemen and let you connect directly with clients, to pitch for real jobs.
- Can I see the briefs without joining up?
-
The best way to see the video briefs is to join up as a producer on the site – set up a Producer Account.
If you want to see what’s on the site before you join contact us on 1300 394 430 or email us at .
- What do I need to do to join?
-
To create your ProductionParty account we'll need some details from you. Signing up is easy and free. Once you've created your account you can start creating your producer profile.
We'll need your reel to be able to check your application, so upload this first. Our producers will then look at your application and if everything looks good, you'll be free to start pitching for jobs.
- How do I pitch ?
-
Once you've registered and been approved you can pitch on any of the briefs on the site.
- Can other producers see my pitch?
-
No. Only the client gets to see the pitches. Your work remains confidential.
- How do I get paid?
-
If your pitch is successful on ProductionParty.com, the client will pay the agreed amount to ProductionParty. Once the client has 'Signed Off' the video you've 'Delivered', ProductionParty will pay the agreed amount to the Producer less the ProductionParty commission. The ProductionParty commission (20%) has been included in the total pitch amount to the client, so you'll receive the actual amount visible to the client, minus the ProductionParty commission.
ProductionParty will transfer the money using the details given in your Producer Profile Settings under Payment Details. Please contact us on if you need any assistance with this.
You can find out more about Payment of Production Fees in our Terms and Conditions.
- The client doesn't like the video/doesn't want to pay. What should I do?
-
First, try working with your client to see if you can get your video to the required standard.
If you're still not happy, the ProductionParty guarantee states that if your client is dissatisfied with your work, the production process, or the final production (your video), ProductionParty offers a Dispute Resolution Service to assist in the development of a workable solution. In the event that a workable solution cannot be achieved, ProductionParty will attempt to recover any unspent funds from you or your company, proportional to the stage of development, and refund any recovered funds to the client.
You can find out more about our Dispute Resolution Services in our Terms and Conditions, here.
- What videos can I upload to my Producer Profile?
-
You can upload public YouTube or Vimeo videos to your Producer Profile. It's a good idea to upload a few examples of your work to give potential clients a good indication of what work you can do.
- I'm having trouble uploading my videos to my Producer Profile
-
Check that you're using a YouTube or Vimeo video link. You can't upload private video files. You need to check that the video link you are using is a valid destination. If you're using Vimeo you need to check that the video is available for 'sharing' or public view.
Also check that you're only trying to upload one video at a time. You can't upload your whole portfolio at once.
See the full terms and conditions of being a ProductionParty Partner. If you have any questions please contact us at
- Q: How do I become a ProductionParty partner?
- Q: How is the commission I receive determined?
- Q: How do you track the clients I refer through?
- Q: How do I track my earnings?
- Q: When do I get paid?
- Q: How do I promote ProductionParty?
Answer
- How do I become a ProductionParty partner?
-
You need to apply to become a ProductionParty Partner. It’s not difficult just give us your contact details and someone will be in touch to confirm your details. Once you’ve been approved you can start promoting, and earning commission, straight away. Register here.
- How is the commission I receive determined?
-
ProductionParty will be in touch to work out the commission you receive for referring clients. A client must have 'Completed' a brief for the commission payment to be eligible.
- How do you track the clients I refer through?
-
ProductionParty uses a unique link provided to you when you become a Partner. This link is cookie based so even if a client comes back at another time to Post a Brief on ProductionParty you will still be eligible for the commission on that client. You must provide your clients with the unique link to enable us to track your commission properly. Refer to the full Partner Terms and Conditions for more information.
- How do I track my earnings?
-
You will be provided with a partner login that will enable you to track the clients who have come through from you promoting the link, when they’ve completed briefs and you’re eligible for payment and how much you’ve earned through the Partner Program.
- When do I get paid?
-
As part of being a Partner you’ll be provided with the full terms and conditions of the Partner Program. This will include an agreed time to receive your commission payments.
- How do I promote ProductionParty?
-
You need to use your unique link and then you can post this anywhere, on your website, your blog, your email. All clients using this link will be added to your Partner Account. Use the Getting Started Guide in your Partner Account to access the tools we provide. We want to make it as easy as possible for you to promote ProductionParty so we’ll let you know when we add new tools.
